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UPCEA 2024 Recap: Uncertainty in Higher Education

MindMax

Georgia Tech shared an interesting anecdote about AI exposing biases in its admissions process: The school’s admissions counselors helped set up an AI decision-maker that ended up working so accurately that its decisions reflected the counselors’ own biases! Those increases create their own kind of uncertainty. From a B2B perspective (i.e.,

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Community College Enrollment: Reducing Inefficiencies in Onboarding

HEMJ (Higher Ed Marketing Journal)

But the typical onboarding process for new students is dated — hindered by a lack of community, connection, and clear information that makes the experience feel inefficient and impersonal to students. The good news? There’s a relatively simple three-step blueprint to grow community college enrollment: Learn from your peers (i.e.,

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Better CRM Tools Key to Reversing Enrollment Declines at CCs

EAB

I know for our listeners, particularly those who work in community and technical colleges, they're probably thinking to themselves, "Well, this isn't new news." Are you seeing any data or any research about students pursuing alternative options to college or kind of the traditional community or technical college option?